Appointment Only In-Store Shopping
and Curb-Side Order Pick up
Information and Guidelines
Although statewide masks mandates may be lifted, we will continue to require masks.

Appointment Only In-Store Shopping Guidelines:

Please read the guidelines first, then email for available days and times. Include your name, phone number and what name your account is under. IF new customer, include name, address and phone number.

Available days and times will vary week to week based on our staffing. Usually Wed - Fri - 10 am -12 noon and 2 pm to 4 pm - however, email and we can let you know what we have available.
 
Slots are limited and will fill up fast, so plan several days in advance.
 
Once your time slot has been confirmed, those times are not  flexible. Please do not arrive more than 10 minutes early. You will not be allowed into the building until your scheduled time. If you are more  than 15 minutes late, you may forfeit your shopping time, as we are  trying to accommodate all customers' needs.
 
Masks are required to enter the building and must cover your nose and mouth. We will provide gloves for you. You will not be permitted to shop unless you are wearing a mask and gloves at all times. If you cannot wear a mask due to a medical condition, please order curbside pickup. See info below.

When shopping, please maintain a minimum 6-foot distance from all staff.
 
Appointments are for up to 2 adults only. Additional party members will be asked to wait outside.
 
Plan ahead and pre-order as much as possible via email ahead of time. We will have pre-orders ready when you arrive.

No cash or checks. Visa, MasterCard or Discover only.
 
We appreciate your patience and understanding as we navigate this pandemic. Adjustments may need to be made to this process as needed.

Pre-order pickup Guidlelines:

Please email your order with name, address, phone number a minimum of 24 hours in advance. We will contact you for payment when your order is ready. Credit card payment only. No in-person add-ons.
Curbside pick up days and times are:
Monday - Friday - 9:30 am - 4:30 pm and Saturdays - 9:30 am - 11:30 am

We will do our best to process your orders as quickly as possible, but expect wait times depending on your order size, our order volume, and staffing. We ask for your patience as we navigate these challenges.

To ensure the safety of our staff, customers and community, American will continue to operate  in compliance with all CDC/CDPHE requirements, including face coverings, social distancing and disinfecting.

If you live outside of the DFW area, nothing has changed! 
We're here and shipping orders! Simply email with name, address, phone number and your order. We will call you for payment when your order is ready to ship with your total and shipping for your approval.

Note: Delivery times may be longer than usual as the result of COVID-19, due to staffing and shipping lead times.

Email us now for available appointment days and times or for curbside pickup.

Please note if for appointment or curbside pick up.
Please note if existing customer and what your account is set up as in our system.
If new, include name, address, phone number.
If business account, request our wholesale resell form in advance.

E-Mail Us!

MASTER DISTRIBUTORS FOR:
Mayco Colors and Bisque
Duncan Colors and Bisque - I Love to Create
Paragon Kilns     Orton Vents & Cones
Skutt Kilns   Thomas Stuart Wheels
Creative Paradise   Lehman Pouring Equipment
Royal Brushes  Shimpo Ceramic Equipment
Olympic Kilns
AMACO/Brent Color, Wheels and Slab Rollers

American Ceramic Supply Company, Inc. - est. 1975
parent company of:
American Glass Supply Co.
The Pottery Consultant & The Glass Fusing Consultant
Pampered Pottery
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